Privacy Policy

Last updated: 23 August 2026  ·  Effective: 23 August 2026

1. Who we are

VoxVerbatim ("the app", "we", "us", "our") is developed and published by Subverting Complexity, based in South Africa. This Privacy Policy explains how the app handles information when you use it.

This policy is published in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

2. Information we do not collect

VoxVerbatim has no account of its own, no server, and no service behind it. We do not collect any of the following:

• Personal information such as your name, email address, phone number, or postal address.
• Account credentials: the app itself has no accounts, no sign-up, and no login.
• Usage analytics, telemetry, or crash-reporting data.
• Copies of your recordings or transcripts. Nothing you process passes through any system we operate.

3. Data stored on your machine

Everything VoxVerbatim keeps for itself is written to %LOCALAPPDATA%\JB Org\VoxVerbatim on your own computer:

• Settings: the choices you made in the Settings and Enhance Audio dialogs, including the API keys you paste in for each speech service. Keys are stored in this local file only, are never transmitted to us, and are stripped out of any transcript the app writes.
• Session: the folder you last had open, which files were checked, and your window layout.
• Vocabulary and calibration: the names and specialist words you've taught the app, the corrections you've accepted, and a record of how each service has performed on your own recordings.
• Log file: what went wrong, if anything did.

Transcripts are written beside the recording they belong to, in a folder named after it, along with a record of what each service said and the decisions made while reconciling their answers. This stays with your files; it is never uploaded anywhere by us.

Deleting any of these files costs you what that file held and nothing else. They are plain JSON you can read or edit by hand, and a damaged one is ignored rather than stopping the app from starting.

4. What is sent to third-party speech services

Transcription is the one thing VoxVerbatim cannot do locally: it is another computer doing the work. When you transcribe a recording, the app sends the audio, together with anything you typed to help the run (such as expected speaker names, a short description of the recording, or your vocabulary profiles), to whichever of these services you have enabled and given a key to:

• ElevenLabs (Scribe)
• OpenAI
• Microsoft (MAI-Transcribe, via your own Azure resource)
• AssemblyAI
• Deepgram (currently configurable but not called during a run)

You hold the account with each service, generate its API key yourself, and paste it into that service's page in Settings. The app talks to each service directly using that key: we do not operate a server in the middle, we never see the recordings you send, and we hold no account or arrangement with any of these services. Whatever a run costs, the service bills you for it directly, and whatever that service does with the recording afterwards is governed by its own privacy policy and terms, not ours. Switching a service off in Settings means it is never called and never sent anything.

Enhancing audio, playing recordings, and working through a finished transcript all happen entirely on your machine and involve no service and no network call.

5. Your rights under POPIA

Because VoxVerbatim itself does not collect or hold your personal information, there is no personal data held by us to access, correct, or delete. Nonetheless, under POPIA you have the right to:

• Be notified about whether your personal information is being processed.
• Request access to any personal information held about you.
• Request correction or deletion of your personal information.
• Object to processing and to lodge a complaint with the Information Regulator.

Because recordings you choose to transcribe are sent directly to the speech services you configure, any request about data held by one of those services (ElevenLabs, OpenAI, Microsoft, AssemblyAI, or Deepgram) should be directed to that service, as we hold no copy of it. If you believe we hold any personal information about you, you may contact us using the details below, and you may also contact South Africa's Information Regulator (inforegulator.org.za).

6. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

7. Contact us

For any questions about this Privacy Policy or your privacy, contact our Information Officer at:

Subverting Complexity
Email: [email protected]
Web: subvertingcomplexity.com